Development Work: SGI Supportfolio

2 months ago

SGI Supportfolio

Sitewide Navigation for Supportfolio Website

Supportfolio Online allows SGI customers to quickly and easily solve their SGI support issues online, 24 hours a day. The easy-to-use Supportfolio Online interface saves time by providing access to online case reporting and management, latest software updates and patches, with full-featured search and information retrieval, and personalized e-mail notification.

I worked full time on Supportfolio and was responsible for designing a consistent navigation system which enabled us to rebrand a collection of some 80,000+ documents using command line utilities that I developed.

Since parts of the site are CGI applications, I also wrote a Perl API that developers used to incorporate the navigation in their applications. Our team was responsible for the look'n'feel of the IRIX, Linux and Windows NT support home pages.

Technology Components:

  • Perl
  • PHP
  • Netscape Enterprise Servers
  • SGI IRIX